Last updated: July 31, 2026
1. Data controller’s identity and address
Grupo Teknovud, S.A. de C.V. (“Teknovud,” “we,” “us”), located in Cancún, Municipality of Benito Juárez, State of Quintana Roo, Mexico, Federal Taxpayer ID (RFC) GTE2311282S5, is the data controller responsible for processing your personal data under Mexico’s Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), in force since March 21, 2025.
For any question about this notice or how we handle your data, contact us at [email protected].
2. Personal data we collect
Through the contact form on our website we collect: first name, last name, email address, phone number, and the content of any message you choose to share.
We may automatically collect browsing data through cookies and similar technologies, such as IP address, device/browser type, pages visited, time on site, and referral source. Details are provided in our Cookie Policy.
We do not intentionally request or process sensitive personal data, financial data, or data belonging to minors through this site.
3. Purposes of processing
Necessary purposes (required to handle your request; no additional consent needed):
- Responding to inquiries and quote requests submitted through the contact form.
- Following up commercially and preparing proposals for software development and technology consulting services.
- Complying with legal, accounting, tax, and invoicing obligations arising from any resulting business relationship.
Voluntary purposes (require your consent; you may object without affecting how we handle your request):
- Sending newsletters or marketing communications about our services.
- Measuring and analyzing site usage for statistical purposes and site improvement.
4. Consent
By submitting the contact form, you consent to the processing of your data for the necessary purposes described above. For voluntary purposes — in particular analytics or marketing cookies — we will request your express consent through the site’s cookie banner. You may withdraw consent at any time, without retroactive effect, using the contact details in Section 6.
5. Data transfers
To operate the site and deliver our services, we share data with service providers acting as data processors, including web hosting, email, customer relationship management (CRM), and analytics/marketing tools. These providers are contractually bound to keep your data confidential and secure and to use it only as instructed.
Some of these providers may be located outside Mexico, including the United States, meaning your data may be subject to an international transfer. Such transfers are made in accordance with the LFPDPPP and subject to contractual data-protection obligations.
We do not sell your personal data or share it with third parties for purposes other than those described in this notice.
6. ARCO rights and withdrawal of consent
You have the right to access, rectify, cancel, or object (ARCO rights) to the processing of your personal data, and to withdraw your consent, free of charge and at any time.
To exercise these rights, send your request to [email protected], including: your full name, proof of identity or authority to act on the data subject’s behalf, a clear description of the right you wish to exercise, and any supporting documents that help locate your data. We will respond within a maximum of 20 business days under the LFPDPPP.
If you believe your data protection rights have been violated, you may file a complaint with the Secretaría Anticorrupción y Buen Gobierno (SABG), the authority now responsible for private-sector data protection in Mexico following the dissolution of INAI.
7. Security measures
We have implemented reasonable administrative, technical, and physical safeguards appropriate to the nature of the data processed, to protect it against damage, loss, alteration, destruction, or unauthorized access or use.
8. Retention period
We retain your personal data for as long as necessary to fulfill the purposes described in this notice and, thereafter, for the periods required by applicable tax, accounting, or commercial law, after which it will be securely deleted or anonymized.
9. Minors
Our services and this site are directed at businesses and professionals; we do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor without verifiable parental or guardian consent, we will delete it.
10. Visitors from the European Union (GDPR)
If you are located in the European Economic Area, Teknovud acts as data controller under Regulation (EU) 2016/679 (GDPR). Applicable legal bases are: performance of pre-contractual measures at your request (to respond to your inquiry), legitimate interest (analytics and site improvement), and consent (non-essential cookies and marketing). You have the right to access, rectify, erase, and restrict processing, to data portability, to object, to not be subject to automated decision-making, and to lodge a complaint with the data protection authority in your country of residence.
11. California, U.S. residents (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, to access it, to request its deletion and correction, and to not be discriminated against for exercising these rights. Teknovud does not sell or share personal information for monetary or other valuable consideration as defined by the CCPA/CPRA.
12. Colombia (Law 1581 of 2012)
If you are located in Colombia, you have the right to know, update, and rectify your personal data; to request proof of the authorization granted; to be informed about how your data has been used; to revoke authorization or request deletion of your data where legal principles are not respected; and to file complaints with the Superintendencia de Industria y Comercio (SIC).
13. Peru (Law 29733)
If you are located in Peru, you have the right to exercise ARCO rights recognized under the Personal Data Protection Law, and to file complaints with the Autoridad Nacional de Protección de Datos Personales.
14. Use of cookies
The site uses first-party and third-party cookies for technical, analytics, and marketing purposes. For more information, see our Cookie Policy, available on the site.
15. Changes to this notice
Any changes to this privacy notice will be published on this same page, indicating the date of the last update. We recommend reviewing it periodically.
16. Contact
Grupo Teknovud, S.A. de C.V. — Cancún, Municipality of Benito Juárez, Quintana Roo, Mexico. Privacy contact email: [email protected].